Our International Air freight service offers you real-time tracking information, Proof of Delivery of your shipments, and the ability to request delivery notification by Email.

• Daily freight consolidations
• No size or weight restrictions
• Door-to-door airfreight services
• Dedicated operations procedures for time-critical shipments
• Worldwide courier service
• Online shipment tracking from collection to delivery

Kays distribution network provides a global solution for moving time-sensitive deliveries as we work with our partners to design innovative, tailored solutions to meet our customer requirements.

There are assembly areas for all types of Value Added Services from pick-and-pack, kitting, labelling shrink-wrapping and repackaging to special operations to be assembled at short notice.

The operation involved allows a smooth process to the customers agreed specification within the correct environment. This ensures that the customer’s products are processed within the target timescale.

All Kays customers are assigned an account manager to oversee the transition to the Kays service for day-to-day contact and operational queries.

The account managers have a deep product knowledge and fully understand all of our processes and policies. They can independently monitor all customer issues and have the authority to quickly resolve any issues. They also host regular KPI reviews of performance to make sure they are delivering value as well as meeting and exceeding any business needs.

The customer support function is an integral part of our Continuous Movement Program and this personalised service with dedicated account managers and customer support assures complete customer satisfaction.

We offer complete warehousing services that are designed to fit the needs of any business. Our 40,000 square foot facility is ideally located near transport links, complete with a full range of supply chain management, making our warehouse perfect for business-to-business and business-to-customer logistics.

As well as inventory management, pick-and-pack and cross-dock operations, we also offer:

• Product serial number scanning
• Reverse logistics
• Product re-work and repair programmes
• Product receiving, verification and storage with directed pick-and-pack
• Serial, batch, FIFO and FEFO

With every inbound process, we will receive a pre-alert, create an ASN, unload and segregate the packages, receive on the WMS, generate a GRN and finally put away the package. This process ensures that we shall always have full accountability and traceability of the package.

For every item that leaves our warehouse, we also have a similar outbound flow process. Once we receive an order we will create a SO, allocate and generate a pick list, QC load and ship before creating a shipping confirmation.

By creating the standardised process for each outbound and inbound flow process, we can ensure that every package is received, processed and delivered in a timely manner.

Kays has a worldwide, interconnected network of logistical options. Our European road services offer a complete customer support function as well as complete warehousing options.

We can also offer a next-day guarantee on all European packages as well as express AM services.

Our International Air Freight services also offer real-time tracking information and no weight or height restrictions.

Kays pharmaceuticals warehousing services are fully optimized for the storage and processing of pharmaceutical products. The warehouse offers multiple temperature zones for the correct storage conditions for continuation of product quality.

We operate in accordance with the MHRA GDP guidelines to ensure your products reach their destination quickly, safely and under the right conditions. All products are recorded for batch and expiry and zones are constantly monitored for temperature.

• Temperature controlled storage (2-8°C to 15-25°C)
• Cold chain packaging when shipping products between +2°C to +8°C
• AM services for time-sensitive deliveries
• Specialist handling for short shelf life products
• High-security storage